Willow Top Mini | Ivory
PRICES DO NOT INCLUDE DUTIES, TAXES OR TARIFF IMPORT FEE'S
The Willow features a V neck with thin adjustable straps and is a staple piece for your little ones to wear.
The Willow Top is paired with The Hugo Bottoms
- All Mini styles are available in adult sizes to match
- Full to medium coverage
- Not padded
- Super soft signature Myra Swim nylon/spandex blend fabric
Model wears a size 6
(If your child is in between sizes we suggest going up 1 size to accommodate their growth.)
SIZING & FIT NOTES
Please use the Myra Size Guides as an estimate as to what size to purchase, as styles, sizes and cuts vary between each individual item and may not be consistent with the size guide measurements.
• If you are unsure & require further assistant regarding your sizes and measurements our customer service team are more than happy to help you. Please contact them via our contact page
• All Myra Swim garments are physically labeled with AUS sizing labels, unless stated otherwise.
THE BASIC MYRA FIT BREAK DOWN
• Our sizes run in five standard sizes. Extra Small, Small, Medium, Large & Extra Large.
• All pieces are standard sizing unless advised on the item description.
We suggest to read all garment item descriptions online to avoid ordering the wrong size.
• Seamless finishes give a super stretchy feel and can stretch out to 1 size bigger (returning back to normal size when taken off)
• Due to our minimal cut & coverage style we suggest larger busts going up one size to your normal t-shirt size unless you are comfortable with minimal coverage.
• Please note XS & XL sizes are slowly being introduced into our stock so any questions regarding these sizes please contact our customer service team. If you do not see a selected style in the extended sizes please contact our customer service team to be advised if it will be stocked any time soon.
MYRA MINI SIZING
• When selecting kids sizes, choose the size closest to your child's age.
• If your child is in-between sizes and you are unsure what size to buy, we recommend sizing up, to accommodate your growing child.
• If your child has a longer torso we suggest going up 1 size in our one pieces.
• If your child is 11+ , we recommend a women's XS
PRODUCT DETAILS
Myra Swim swimwear is made to fit and feel like a second skin. For ultimate comfort and durability all year round. Myra Swim fabrics are high quality Nylon spandex and with a seamless finish are made to stretch and mould to any body type. You will find our sizes are super stretchy to fit all curves with out giving you that dug into skin look.
Delivery time is approximate for orders placed before 9 am Monday - Friday.
All times noted below are Australian Eastern Standard Time (AEST).
WE DO NOT SHIP TO PO BOXES
CUSTOMS IMPORT DUTY & TAXES
Please note: Import duties, taxes, and tariffs are determined by your country’s government, not by Myraswim Pty Ltd.
• PLEASE BE AWARE THAT MYRA SWIM IS NOT LIABLE FOR CUSTOMS CLEARANCE FEES IN YOUR COUNTRY THIS INCLUDES NEW USA TARIFF'S, NOR ARE WE RESPONSIBLE FOR HOLDING TIMES OF PACKAGES BY CUSTOMS. OUR PRICES ON OUR ONLINE STORE DO NOT INCLUDE RELEVANT OVERSEAS DUTIES AND OTHER CUSTOMS CHARGES YOU MAY INCUR WHEN PURCHASING AND IMPORTING TO YOUR COUNTRY.
• THESE COSTS ARE DETERMINED BY YOUR LOCAL CUSTOMS OFFICE AND ARE OUTSIDE OUR CONTROL. PLEASE FAMILIARISE YOURSELF WITH YOUR COUNTRY'S CUSTOMS CHARGES AND LEVIES BEFORE PLACING AN ORDER.
• MYRA SWIM IS NOT RESPONSIBLE IF CUSTOMERS ARE NOT NOTIFIED BY THEIR COUNTRY'S POSTAL AUTHORITY THAT ITEMS ARE AWAITING PAYMENT OF CUSTOMS DUTIES AND TAXES. PLEASE KEEP AN EYE ON YOUR SHIPMENT WHEN TRACKING NUMBER IS PROVIDED TO AVOID DELAYS.
• If you choose to reject/refuse delivery due to customs fees, a $40.00 return fee will be deducted from your refund/store credit to cover return shipping due to your refusal.
• All items are to be signed for by DHL or Australia Post. If you are not home to receive your package, have no one else to sign for the item and have not organised an alternative way to collect your package, and your item is returned to us, this $40.00 fee will occur.
•If you choose to remove a signature from a package. Myraswim takes no responsibly for the item becoming lost or stolen, we initially implement signatures on all shipments to prevent this.
• Myra Swim will not cover return shipping; this is the customer's responsibility.
• Myra Swim does not cover exchange import duties, taxes or Tariff's.
• We suggest choosing DHL standard delivery on all orders to Europe & Canada or if your country has a low duties and taxes threshold.
Our Garments are designed in Australia & Manufactured in China.
TRACK YOUR ORDER
ALL MYRA SWIM PURCHASES WILL COME WITH A TRACKING NUMBER SUPPLIED TO YOU IN YOUR ORDER DISPATCH CONFIRMATION EMAIL.
PLEASE FIND YOUR LOCATION BELOW. COPY & PASTE THE TRACKING INTO THE RED 'TRACK YOUR ORDER' LINKS PROVIDED.
AUSTRALIA
TRACK YOUR ORDER
CALL - 13 76 78
USA
TRACK YOUR ORDER
CALL - 800-426-5962
CANADA
TRACK YOUR ORDER
CALL - +1 855 345 7447
NEW ZEALAND
TRACK YOUR ORDER
CALL - 0800 800 020
MEXICO
TRACK YOUR ORDER
CALL +52 (55) 5345 7000
SOUTH AMERICA
TRACK YOUR ORDER
CALL-
BRAZIL - 0800 892 1589
ARGENTINA - 0810 1223 345
ASIA
TRACK YOUR ORDER
CALL -
CHINA - 95380
JAPAN - 0120-39-2580
HONG KONG - +852-2400-3388
KOREA - 1588-0001
MALAYSIA - 1-800-888-388
PHILIPPINES - +63 2 8811 7000
SINGAPORE - +65 6285 8888
TAIWAN - 0800-769-888
THAILAND - 02-345-5000
EUROPE
TRACK YOUR ORDER
CALL -
FRANCE - 0825100080
IRELAND - 0818 725 725
ITALY - 199 199 345
NORWAY - +47 21 00 22 00
UK - 0808-234-2907
GERMANY - 0180 6 345 300-1
BELGIUM - 02 715 50 50
SPAIN - +34 902 12 24 24
DUBAI
TRACK YOUR ORDER
CALL - +49 228 92 95 95 95
AFRICA
TRACK YOUR ORDER
CALL - SOUTH AFRICA - 0860 345 000
ALL OTHER COUNTRIES
TRACK YOUR ORDER
TRACK YOUR STANDARD SHIPPING ORDER
ALL MYRA SWIM PURCHASES COME WITH A TRACKING NUMBER SUPPLIED TO YOU IN YOUR ORDER CONFIRMATION EMAIL. PLEASE FIND YOUR LOCATION BELOW AND ENTER THE TRACKING ID THAT CAN BE FOUND ON THE LEFT HAND SIDE OF THE PAGE THAT APPEARS WHEN CLICKING ON THE DHL TRACKING IN THE EMAIL. PLEASE NOTE THAT DELIVERY WILL BE HANDLED BY YOUR NATIONAL POSTAL SERVICE.
PLEASE NOTE: ONCE YOUR ORDER HAS BEEN DISPATCHED WITH STANDARD SHIPPING, YOUR ADDRESS CAN NOT BE CHANGED.
SALE PERIODS DISPATCH TIMES
- Please allow 5-10 business days for your order to be processed due to high order volumes.
- Please be aware that DHL Standard can take longer than the suggested shipping time frame during sale periods.
- Due to high volumes of orders/emails during sale periods- if wrong items are ordered during sale periods, we can not take responsibility for changing the order before pick up of shipment.
- If your order is shipped before your customer service email is checked, it is the customer's responsibility to return the incorrect items purchased.
- Once a sale order is placed, we can not add or remove items to or from the current placed order. A new order will have to be placed for additional items & items not wanted will have to be returned.
PLEASE CHECK YOUR CART ITEMS CAREFULLY BEFORE PROCEEDING TO THE CHECKOUT PAGE
Additional information on FAQ pages or contact info@myraswim.com
MYRASWIM PTY LTD RESERVES THE RIGHT TO REJECT THE RETURN OF GOODS WHICH ARE NOT RETURNED IN ACCORDANCE WITH OUR DELIVERY & RETURNS POLICY.
TO INITIATE A RETURN, PLEASE CLICK HERE USA ONLY
STEPS OF RETURNING YOUR PURCHASE USA ONLY
Myra Swim provides our USA customers with a return’s portal for cost-effective and timely returns. Please seek our returns policy below to understand your eligibility for a refund or credit upon the return of your goods.
You will need your order number and zip code to submit your return. Once you submit your return, you will receive a DHL postage label directly to your email. Attach the label securely to your postage bag.
You will need to return your package to a DHL Express of your choice with all items and labels secured. Find your nearest DHL Express, or arrange a collection here.
Our team will process your credit/refund within 1-2 business days once returned, ensuring adherence to our Return Policy listed below. Please allow up to 3-4 business days for your return to be processed during sale periods.
PLEASE NOTE -
We do not take responsibility for lost returns. All return fees are the responsibility of the customer and will not be covered or reimbursed. This includes import duties, taxes or tariff's.
Our returns portal is for USA customers only. Please see below steps off returning your purchase for all other countries.
What's included in our returns portal?
Instant Pre-paid Postage Label: Receive your pre-paid postage label instantly direct to your email.
Effortless Exchange: Seamlessly exchange for an alternate size, colour, or style.
Affordable Shipping: Enjoy lower and flat-rate shipping fees.
Paperless Returns: Go green with our paperless return process. All labels can be scanned electronically at the post office.
Hassle-free Returns: No need for a return form.
Trackable Returns: Stay informed about your return's journey with our tracking service, providing peace of mind throughout its transit.
Status Updates: Stay informed with notifications and updates regarding the status of your return/ exchange via email.
STEPS OF RETURNING YOUR PURCHASE NON USA ONLY
1- Try on your garments over underwear.
2- Take unwanted garments and check tag/hygiene stickers that all are attached in original condition. Place items back in the garment bag.
3- Read our Return Policy below to avoid any confusion and processing delays.
4- Fill out your returns form here, making sure you fill in ALL sections to make it easier/faster for us to process at Myra Swim HQ.
5- Post back to the address provided. Regular or Express shipping methods are up to the customer along with the shipping company you choose to use. We do suggest you get a return tracking number as we will not take responsibility for lost returns.
RETURNS ADDRESS -
Myra Swim Returns
2-6 Hawker Street
Warehouse #21
Currumbin 4223 QLD
6- Once the items arrive at Myra Swim HQ, you will receive an email confirmation that your items have been refunded or your store credit is ready to use.
Please allow up to 3-4 business days for your return to be processed during sale periods.
OUR RETURN POLICY
- All orders must be returned within 14 days from the date received. Items returned outside this period will not be accepted, and will be returned at the cost of the customer.
- We offer refunds on full priced Myraswim items ONLY.
- Items marked 'SALE' or purchased during a sale period with any discount are FINAL SALE and cannot be returned or exchanged (Excludes $20.00 sign up code only).
- Skin products, jewelry, sunscreens, hats and towels are final sale and cannot be returned.
- Footwear can be returned or exchanged within 14 days of the delivery date for a full refund or store credit.
- All swimwear and clothing must be tried on wearing undergarments.
- Myraswim garment bags must be returned with purchase.
- All items MUST be returned in their original condition with tags and hygiene strips attached. If hygiene strips or tags have been tampered with or removed, the return will be voided.
- We do not accept items that have been worn, washed, stained, damaged, or altered. Returns of soiled or tampered with items will be voided and are ineligible for a refund, store credit or exchange. Customers can choose to have soiled items returned to them at their own expense or opt for free in-house disposal. PENALTY TO HAVE SOILED ITEMS RETURNED - $30.00 | All returns will be shipped via standard postage (Duties and taxes will not be covered)
- Our returns portal is exclusively for USA customers. Customers from other countries are responsible for arranging and covering the cost of return shipping. We will not cover or reimburse any return shipping fees.
- All returns via our portal incur a flat fee of $20.00 per order. This fee will be deducted from the total refund amount.
- All exchanges via our portal incur a flat fee of $20.00 per order. This fee will be a required payment via our returns portal.
- Exchange orders will be processed and dispatched within 1-3 business days from when your return is shipped and is in transit. All exchange orders are shipped via standard postage. Please contact our customer service team if you require express shipping for your exchange order.
- All refunds will be processed via the method of payment used only. If a gift card was used, the refund will firstly go back onto the gift card. Any remaining balance will be returned to the alternative payment method.
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FAQ
SALE/ DISCOUNTED ORDERS
Items marked 'SALE' or purchased during a sale period with any discount are FINAL SALE and cannot be returned (Excludes $20.00 sign up code).
EXCHANGES
We offer exchanges on full priced items only. All items marked 'SALE' or purchased during a sale period with any discount are FINAL SALE and cannot be exchanged or returned.
Exchanges are offered to USA customers only. All other countries wishing to make an exchange must opt for a store credit and make a new purchase via our website.
If your pieces didn’t fit as anticipated, you can exchange your full price item for a different size, colour, or even select an alternative style from the "Shop Now" section in our returns portal. Straight exchanges for an alternate size can be done by selecting "Exchange for new size".
All exchange orders will be processed and dispatched within 1-3 business days from when your return is shipped and is in transit. All exchange orders are shipped via standard postage. Please contact our customer service team if you require express shipping for your exchange order.
Myraswim will NOT cover or reimburse duties, taxes & Tariff's, or import fees for exchange order.
We offer one exchange per order. If you require additional exchanges, we recommend returning your order for a store credit and placing a new purchase.
STORE CREDITS
A store credit will be emailed to you in the form of a gift card. Our gift cards do not hold an expiry date and can be used on any future purchase with Myraswim.
Store credits are non refundable and cannot be exchanged for cash.
DAMAGED OR FAULTY ITEMS
In the event your pieces may be faulty, please contact our customer service team at info@myraswim.com. Please supply your order number and an image of the fault so we can assist you further. Please note that wear and tear to a garment is not considered a product fault. We do not take responsibility for this.
AFTER PAY RETURNS
If you choose to return an AfterPay order that is full price, you will receive a full refund via Afterpay. If you return an AfterPay order where you purchased sale items or used a discount code on your order, you will be issued store credit for the full amount of the unwanted item. Please note that your personal agreement with Afterpay will still stand, and you will continue to pay any scheduled repayments.
